We didn't just based on the principle of it. We had every intention of going to the spa and doing a trip. With the Pitch, you can have it for £100. For example, spa treatment was priced at just shy of £400 without having attended the timeshare pitch. In reality, the prices for all these things are overinflated, so getting the discount from the timeshare sales pitch just brings them down to a more earthly price (still not cheap). One of the 'benefits' of taking out the timeshare or just attending the meeting without signing up is that you get so-called discounts on things like the spa or trips out, golfing etc. In reality, this is just an opportunity for them to try and sell you a timeshare. Nice touch.Įvery guest is told they have free welcome credits to use at the resort. They also remained very concerned about our son's welfare, they called to check on him on numerous occasions. They have a doctor on site and the process was straightforward and professional. The immediate assistance and the help we received were great. My son, unfortunately, broke a bone whilst away. The food choice was excellent and a great experience. We preferred dining in the middle section. Wild monkeys, iguanas, snakes and beautiful butterflies the size of your palm to name a few. Although the wife got a little bite off one! :) Wildlife. Really nice things to do with the kids the sea is beautifully warm and clear. Included watersports were great Kayaks, paddleboards etc. I've listed the pros and cons we found below. I aired on the positive side and went with it. I read the reviews like you are now before booking. There are a lot of good things about this hotel. Why would families want to stay at a hotel where for more than half of it kids aren't welcome? And why, if I was wanting an adult-only break would I want half of it being full of families? I wish I'd asked myself these two questions before booking. My review is based on my own experience / family circumstance and hopefully, it can help people in a similar situation to us.įundamentally I don't get what this hotel is trying to cater for. We are a family of four with two young children aged 6 & 3. We stayed at the Hard Rock Riviera Maya in August 2022. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Planning an event in Puerto Aventuras? This property has facilities measuring 87823 square feet (8159 square meters), including a conference center. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.įeatured amenities include a business center, express check-in, and express check-out. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Snacks are also available at the 2 coffee shops/cafés. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.Įnjoy international cuisine at The Market, one of the propertys 9 restaurants, or stay in and take advantage of the 24-hour room service. Rates include meals and beverages at onsite dining establishments. Additional features at this property include concierge services, babysitting/childcare (surcharge), and an arcade/game room. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Make yourself at home in one of the 1264 air-conditioned rooms featuring private spa tubs and flat-screen televisions. This 4.5-star property is 3.6 mi (5.8 km) from Dolphin Discovery and 12.8 mi (20.6 km) from Playa del Carmen Main Beach. When you stay at Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras, youll be next to a golf course, within a 15-minute drive of Xpu-ha Beach and Xplor Theme Park.
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